Privacy Policy

Thank you for visiting http://www.npusainc.com or the Marketing Site of your authorized NPUSA Affiliate (AF) whose name appears on the site (our "Site"). This Site is powered by NPUSA and made available by NPUSA as a service to your AF. As used in this Privacy Statement, the terms “our”,“we” and “us” refer to both NPUSA and your AF unless the context clearly provides otherwise.
We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our "Site", how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

Information We Collect and How We Use It

Any information we collect on our "Site" generally falls into the following two categories: Personally Identifiable Information or Aggregate Information.

1. Personally Identifiable Information

This refers to information that lets us know who you are or things specifically about you.

A. Visitors

You can browse our "site" using the Visitor function without revealing any Personally Identifiable Information. If you want to register or place an order and do not have a sponsoring AF, you may voluntarily provide Personally Identifiable Information (such as name, address, e-mail address, and telephone number) to be shared with an authorized AF near you for the purpose of contacting you, including via e-mail, to assist with registration and ordering. In such event, we might maintain a record of your contact, including such Personally Identifiable Information, in a file specific to you. We use this information to provide better service in the event that you contact us again.

B. Registration

When you register to become an authorized AF and start your own e-commerce business powered by NPUSA, or when you register to shop online as a Customer, enjoying full access to the many products and services available on our "site", we will collect Personally Identifiable Information (such as name, address, e-mail address, and telephone number). This Personally Identifiable Information is securely stored and may be accessed under Contact Information. You are assigned an identification number and select your own username and password-both are needed to enter the "site" and to access your Contact Information.

C. Ordering

When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. We may provide information necessary to the delivery of your order to our shipping partners that may include the type of products ordered.

D. Credit Card Information

Credit card information collected at registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained on our "site". You may, however, voluntarily elect to securely store up credit cards to be used for shopping cart orders, auto renew, Autoship Order features. You may add, edit, and delete your stored card information.

E. Surveys and Promotions

From time to time you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our products and services. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your Subscriptions & Email options on the "site" or through a link provided in an email communication.

2. Aggregate Information

This refers to information that does not, by itself, identify you as a specific individual. Such information would include the Uniform Resource Locator ("URL") of the Web "site" that referred you to our "site", your Internet Protocol ("IP") address (a number automatically assigned to your computer whenever you surf the Web), your operating system and browser type, and any search terms that you enter on our "site". Our Web server aggregates this information in order to monitor the level of activity on our "site", evaluate its effectiveness, and improve the content of our "site" in order to make your visit an easy and enjoyable experience.

We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Statement.

Sharing Your Information

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be stored in our databases.

1. AFs

If you are an Affiliate (“AF”) with a business powered by NPUSA, you’ll receive advice and information from your own personal business advisory team-a support network consisting of your sponsoring "AF" and upline organization. To allow such communication, we may share your contact information with your sponsoring "AF" and upline organization. They have agreed not to share your information with any non-affiliated third parties, and are obligated to observe the intent of this Privacy Statement. In the ordinary course of supporting your business, information about you and your orders must be shared with your sponsoring "AF" and upline "AF". You have the opportunity to let us know, however, if you do not want any Personally Identifiable Information shared beyond your immediate upline "AF".

2. Customer

If you are a customer, to assure the highest level of personal service, we may share Personally Identifiable Information about you (excluding credit card information and order details, however, you may elect to share order details as stated below) with your servicing "AF", who is committed to making sure you’re pleased with the products you purchase and that you receive a favorable experience. Your servicing "AF" has agreed not to share your information with any non-affiliated third parties, and is obligated to observe the intent of this Privacy Statement. An "AF" may share your information with other AFs with which they have a relationship. You may elect to share order details with your servicing "AF", or let us know if you do not want any Personally Identifiable Information shared with your servicing "AF", by editing your preferences online in My Account after completing registration, or contact us as described in the "Contact Us" section, below, and we will assist you.

3. General

We may share Personally Identifiable Information you provide online with other NPUSA-related entities and/or trusted business partners with whom we collaborate, as well as those that provide services to our "Site". Where we engage non-affiliated third-party agents or contractors, we require them also to observe the intent of this Privacy Statement.
From time to time, we may provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property, and safety of others and ourselves.
Should NPUSA or its related entities merge with or be acquired by another business entity, or its respective assets be acquired, you should expect that we would share some or all of your Personally Identifiable Information to companies assuming the role of serving you and other users of our "SITE".

Your Option

Your permission is always secured first. We will not use or share the Personally Identifiable Information collected on our "SITE" in ways unrelated to the purpose for which you provided the information, including those described above, without providing you a choice whether to permit any such unrelated uses.

Accessing and Correcting Your Information

We take reasonable measures to ensure that any Personally Identifiable Information we collect on our "SITE" is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information you have provided to us, you may edit your information online after completing registration, or contact us as described in the "Contact Us" section, below, and we will assist you.

Protecting Your Information

We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information you provide online from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.
It is your responsibility to safeguard the password you use to access our "SITE", and to promptly advise NPUSA or your "AF" if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number, username and password are specific to you, you acknowledge sole responsibility for any and all use of our "SITE" conducted with your identification number and password.

Use of Cookies On This "Site"

A "cookie" is a small data file transferred to your computer’s hard drive that allows a Web site to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. "Cookie" also enable an Internet retailer like NPUSA to keep track of a consumer’s electronic "shopping cart" before completing a purchase. Overall, "cookie" are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide us access to your computer or any Personally Identifiable Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus.
Most browsers automatically accept "cookie", but you can usually adjust yours (Microsoft Internet Explorer, Firefox or Google Chrome) to notify you of cookie placement requests, refuse certain "cookie", or decline "cookie" completely. If you turn off "cookie" completely, there may be some Web site features that will not be available to you, and some Web pages may not display properly.
To support the personalized features of our "Site" (such as your country and language codes, electronic shopping cart, and other ordering and browsing functions) we must send a "cookie" to your computer’s hard drive and/or use cookie-based authentication to identify you as a registered "Site" user. We do not, however, use so-called "surveillance cookies" that track your activity elsewhere on the Web.

Use of Active-X and JAVA Applets On This "Site"

Active-X programs and JAVA applets are executable programs that can be transferred to your computer’s hard drive to cause your computer to perform functions in connection with your visit to a Web site. Our "Site" does not transfer any Active-X programs or Java Applets to your computer’s hard drive.

Use of Third-Party Media and Research Companies

Our "Site" may run limited third-party ads only for those Merchant and Services Partners with whom we link. In addition, we may use third-party media and research companies to place ads for us on other parties’ Web sites.

Links To Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional shopping for various other goods and services through our Merchant and Services Partners. If you use these links, you will leave our "Site". This Privacy Statement does not cover the information practices of those Web sites linked to our "Site", nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
We maintain contractual agreements with all of our Merchant and Services Partners, which require them to observe the intent of this Privacy Statement.

Children’s Privacy

We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our "Site" does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our "Site", we will eliminate that data. You must be at least 18 years old as a customer or qualify as an AF.

California Residents

Your Privacy Rights. Residents of the State of California (under California Civil Code Section 1798.83) have the right to request from companies conducting business in California a list of all third parties, if any, to which the company has disclosed personal information during the preceding year for direct marketing purposes (e.g., requests made in 2019 will receive information about 2018 sharing activities). We comply with this law by offering California residents the ability to tell us not to share your personal information with third parties for their direct marketing purposes. To make such a request, please email us at privacy@npusainc.com. You must include the name of this Site and “California Resident” as the subject line, and your full name, e-mail address, and postal address in your message. Please note that any request under this paragraph will be limited to our use and disclosure of your Personal Information. You will need to make the same request of your NPUSA Distributor if you would like to obtain information about any disclosure that she or he has made of your personal information.

Nevada Residents

Your Privacy Rights. Residents of Nevada have certain rights with respect to your Personally Identifiable Information.

• You have the right to know that we do not sell any of your Personally Identifiable Information to any third party or parties.
• You have the right to request that we not sell any of your Personally Identifiable Information. Although we do not sell your Personally Identifiable Information to any third parties, you have the right to submit a request to us directing us not to sell any of your Personally Identifiable Information that we have collected from you or will collect from you in the future to any third party or parties. You may make such a request by sending an email to us at privacy@npusainc.com. Please include the following information in your request: Your name, your email address, and, if applicable, your NPUSA Distributor or Customer Number. Upon our receipt and verification of your identity, we will not sell your Personally Identifiable Information. Within 60 days of our receipt of your request, we will respond to you.
• We collect the following types of Personally Identifiable Information from visitors who browse our website: None.
• We collect the following types of Personally Identifiable Information (“Covered Information”) from visitors who purchase products from us or enroll as Affiliates (AF) through our websites:
  • Your first name, middle name or middle initial, and last name;
  • Home or other physical mailing address;
  • Credit card or other payment information;
  • Email address;
  • Telephone number; and
  • Social Security Number (AF Only).
• We share Covered Information only as specified above in the section entitled “Sharing Your Information” above.
• If you wish to review, update or otherwise make changes or request that changes be made to the Covered Information you have provided to us, you may edit your information online after completing registration, or contact us as described in the "Contact Us" section, below, and we will assist you.
• If we ever change the types of Covered Information that we collect from you, with whom we share it, or the process by which you may review and request or make changes to your Covered Information that is collected and maintained by us, we will notify you as described in the “Changes To This Statement” below.
• No third party or third parties may collect Covered Information about your online activities over time when you use any of our websites.

Changes To This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here on our "Site" and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our "Site", to see if this Privacy Statement has changed. If any changes materially affect the use of Personally Identifiable Information previously provided to us, we will obtain your consent prior to the retroactive application of any material changes. By using our "Site", you acknowledge acceptance of this Privacy Statement in effect at the time of use.

Contact Us

If you have any concerns about our use of your information or about this Privacy Statement, please send an e-mail to info@npusainc.com, or call 1-800-378-0321. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

Updated and effective Sep 27th, 2019.